Your Privacy Is Our Priority
By creating an account or using baj's services, you agree to this Privacy Policy. We will never misuse your information — that is our core commitment.
Introduction
Baj Bangla ("baj", "we") is an online Sports Betting and gaming platform serving users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.
We believe privacy is a fundamental right. Our entire business is built around this principle. We collect only the information that is genuinely necessary to operate our services.
This policy applies to our website, mobile app, and all associated services. If any part is unclear, please reach out to our support team — we are always ready to help in Bangla.
What Data We Collect
We collect two types of information: what you provide directly, and what we receive automatically based on how you use our platform.
What You Provide Directly
Full Name
Mobile Number
Email
National ID
Date of Birth
Address
Payment Information
- Registration Information: Name, email, mobile number, date of birth, and password.
- KYC Information: National ID or passport number, along with a photo of the ID document.
- Payment Information: Mobile banking number (Mobile Pay/Nagad/Rocket). We do not store card numbers or bank account details.
- Contact details: Messages and complaint details submitted to support.
Automatically Collected Information
| Data Type |
Purpose |
| IP Address |
Security Verification & Fraud Prevention |
| Device information (OS, browser) |
Ensuring Service Compatibility |
| Login Times & Session Data |
Account Security Monitoring |
| Betting Activity Logs |
Dispute Resolution & Audits |
| Cookie & Tracking Data |
Service Improvement & Personalisation |
How Data Is Collected
We collect information through the following methods:
1
Registration Form
When you create an account on baj, we collect the information you provide.
2
Payment Transactions
Payment-related information is automatically recorded during deposits and withdrawals.
3
Platform Usage
Behavioral data — such as which pages you visit and how long you stay — is collected via cookies.
4
Support Contact
Messages and information exchanged when you contact support via chat, email, or phone are stored.
5
KYC Verification Process
Documents submitted for identity verification are stored securely.
How We Use Your Information
Your data is used only for specific, legitimate purposes. It is never sold for commercial gain.
Primary Use
- Service Operations: Creating accounts, logging in, and processing bets and payments.
- Identity Verification: Preventing underage access and protecting against fraud.
- Legal Obligations: Anti-money laundering compliance and meeting regulatory requirements.
- Transaction records: For dispute resolution and financial audits.
Secondary Use (With Your Consent)
- Personalised Offers: Sending promotions and bonus offers tailored to your preferences.
- Service Improvement: Analyzing usage patterns to improve the platform.
- Security Alerts: Notifying you when unusual activity is detected.
To be clear: We never sell your information to advertising companies, data brokers, or any third party. That is our commitment.
Data Sharing Policy
The most important thing to know about baj's Privacy Policy is this — we do not sell or transfer your information to third parties. However, limited sharing may occur in the following circumstances:
- Payment Processors: Only the information necessary to process transactions is shared with Mobile Pay, Nagad, or Rocket. Each of these providers has its own privacy policy.
- Legal Obligations: We may be required to share information in response to a court order or a lawful request from a government authority.
- Fraud Investigation: Assisting law enforcement in cases of serious fraud.
- Technology Partners: Companies that assist with server operations or security verification — they are not permitted to use your data for their own purposes.
Before sharing any data, we verify that the receiving party has adequate security measures in place.
Cookie Policy
The baj website and app use cookies. Cookies are small text files stored on your device that help us improve our services.
What Cookies We Use
| Cookie Type |
Purpose |
Duration |
| Essential Cookies |
Login Session & Security — disabling this will prevent the site from functioning |
Until end of session |
| Functional Cookies |
Remembering language preferences and personalized settings. |
30 days |
| Analytics Cookies |
Usage pattern analysis to improve our services |
90 days |
You can disable non-essential cookies at any time through your browser settings. Keep in mind that disabling essential cookies may cause some features to stop working.
Data Security
Baj uses industry-standard security practices to protect your information. Our security framework operates on three levels:
Technical Security
- All Data Transfers TLS 1.3 Encryption Secured.
- Data We Store AES-256 Encryption Locked.
- Regular Security Audit And vulnerability testing.
- Advanced firewall protection against DDoS attacks.
Institutional Security
- Limited staff access — only authorized personnel can view your data.
- Mandatory privacy training for all staff.
- Complete access log records.
User-Level Protection
- Two-factor authentication (2FA) available.
- Automatic alerts for suspicious login activity.
- Alerts for simultaneous logins across multiple devices.
Your Role: Use a strong password, never share it with anyone, and report anything suspicious to us immediately. Security is a shared responsibility.
Your Rights
Under baj's privacy policy, you have the following rights:
Right to Access
You have the right to know what information we hold about you.
Right to Correct Your Information
You can request corrections to any inaccurate or outdated information.
Right to Erasure
You can request deletion of your data after your account is closed.
Right to Data Portability
You may request a copy of the information we hold about you.
Right to Object to Processing
You may object to the use of your data for specific purposes.
Right to Withdraw Marketing Consent
You may opt out of marketing messages at any time.
To exercise these rights, contact our support team. We typically respond within 7 business days.
Minor Protection
Baj's services are exclusively for individuals aged 18 and above. We do not knowingly collect or store information from minors.
- Date of birth is verified at the time of registration.
- Age is verified through the KYC process.
- If a minor is identified, the account is immediately closed and all stored data is deleted.
- If you become aware of any underage account, please notify us immediately.
Policy Updates
This privacy policy may be updated from time to time due to business changes, legal requirements, or service improvements.
- You will be notified via your registered email or phone before any significant changes take effect.
- When the "Last Updated" date at the top of this page changes, it means the policy has been revised.
- Continued use of the platform after an update constitutes acceptance of the revised policy.
- If you do not agree to the updated policy, you may request to close your account.
We recommend checking this page periodically to stay up to date.